Pay an assessment
Sign in to the portal to make a payment and view your account. Payment options depend on your community's setup. If a payment looks incorrect, call us before paying again so we can look into it.
Pay in the portalHomeowner Resources and Community Portal
Need to make a payment, report a common-area issue, or find a community document? Start with the community portal, or use the contact options below if you need help finding the right place.
Sign In to Your Community Portal
The community portal is where owners and board members sign in. Available features depend on how your community's account is set up, and your login is handled by the portal, not this website.
First time signing in? Call 1-800-416-0350 and we will help you get access.
Payments, Requests, and Documents
Report a maintenance issue
For problems in common areas, submit a request through the portal so it is logged with a date. For urgent common-area issues, such as an active leak, call the office. If anyone is in immediate danger, call 911.
service@ambrielproperties.comSubmit an architectural request
Changes like paint, fences, roofs, screens, landscaping, and additions often need written approval before work starts. Check your community's guidelines, then submit plans and specifications as your community requires.
Start an applicationFind your documents
Your declaration, bylaws, rules, budget, and meeting minutes are kept in the portal document library. If you cannot find a document, contact us and we will help you request it.
Document libraryGetting Help From Ambriel
When you contact Ambriel, you can expect courteous, clear communication and help finding the right answer.
- Requests are logged with a date so they can be followed up
- Community rules are applied consistently from home to home
- We point you to the governing documents that apply, so you can read them yourself
- When a decision belongs to the board, we tell you so and explain how to reach the board
Common Homeowner Questions
Why did my assessment go up?
Assessments are set by the board when it adopts the annual budget. Common drivers include insurance, utilities, and reserve funding, and the adopted budget shows changes by category. To see how reserve funding affects the numbers, the reserve fund calculator gives a simple estimate.
Can Ambriel waive a fine or a fee?
Waivers and adjustments are decided by whoever your governing documents and applicable law authorize, often the board or a committee. Ambriel can explain the process and make sure your request reaches the right people.
I disagree with a violation notice. What now?
Respond in writing so your position is on file, and include photos if they help. If you believe the notice cites the wrong provision, let us know so it can be reviewed.
How long does architectural approval take?
Timing depends on your community's documents, how often the review committee meets, and the requirements for your type of association. Complete plans help the committee review your request without delays.
Can I rent out my home?
Check your declaration and any adopted rental rules first, since some communities limit lease terms, minimum lease lengths, or the number of homes that can be leased. If you have questions, ask before you sign a lease.
Need Help Finding an Answer?
Call the office or send a message, and we will help you find the right answer. For anything unsafe or actively causing damage, call rather than sending a portal request. If anyone is in immediate danger, call 911.